A lead comes in. It gets an owner and an updated record.
How it works
Four steps. Then it knows the job.
01
Connect
Point Cerin at your systems: Epic, Salesforce, Workday, Slack. BYO keys for anything custom.
02
Triage
The agent reads each case, scores it against your policy, and decides what's clean and what needs a human.
03
Approve
Clean cases resolve automatically. Exceptions route to the right person with full context attached.
04
Audit
Every action is logged. Confidence, latency, and outcome captured for your security and compliance teams.
One example · Voice scheduling
Hear what one of our agents sounds like.Out loud, in real time.
Voice is one surface. This one runs a healthcare front desk. Pick a specialty and press start. Talk like you would to that clinic's front desk. Cerin listens, asks what it needs, and books the visit, speaking back to you as the call unfolds.
CHOOSE A SPECIALTY
Works best in Chrome or Edge. We'll ask for your microphone.
ResultCustomers ship an average of 4 workflows in their first 90 days.
Dedicated hands-on engineer · in your standups, on your Slack
Discovery to rollout in two weeks · not a six-month implementation
Private cloud or on-prem deploy · your data, your perimeter
HIPAA, BAA, custom DPA · ready for clinical and regulated workloads
24/7 SLA + executive sponsor · a real human, not a ticket queue
FAQ
Questions, answered.
Still wondering something? Talk to us. A real engineer replies.
Cerin keeps running. It routes across OpenAI, Anthropic, and other providers and picks the best model for the task. When one degrades, Cerin shifts to the next so your workflow stays live.
No. Cerin runs inside your perimeter on white-glove, and we never train on customer data. Bring your own model keys to keep full control.
Yes. HIPAA compliant. SOC 2 Type 1 audit in progress, targeting Q1 2027. BAAs and custom DPAs available. Every agent action is logged to an immutable audit trail.
Always. Cerin is model-agnostic. Connect OpenAI, Anthropic, or your private endpoints. You keep the keys and the cost control.
Get started
Tell us how the work runs. We'll build the agent that knows it.
One sentence is plenty. Tell us the workflow and grab a 20-minute slot with a hands-on engineer, all on one screen. No sales sequence, no SDR.
Talk to an engineer, not a rep
The person on the call has shipped agents like yours.
20 minutes, scoped
We come back with what an agent that knows your business looks like.
Your data stays yours
Nothing leaves your perimeter. Bring your own model keys.